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Refund policy

At Privatily, customer satisfaction is our primary goal. For that reason, we offer a straightforward Refund Policy:

  1. Customers can request a refund within 30 days of their purchase. Requests made after this period may not be eligible.
  2. If we’re unable to register your company after receiving your information, we’ll issue a full refund if you wish so with no questions asked.
  3. To initiate a refund, simply contact our support team at Remember to provide your full name, order number, the date of purchase, and the reason for the refund request.
  4. If a refund is approved, the refund amount will be credited back to the original payment method within 10 business days.
  5. Please note, refunds may not be granted for services already delivered in full, violations of our Terms of Service, fraudulent activities, or custom services that cannot be reused or resold.
  6. If you need to modify or cancel an order, please contact our support team as soon as possible.

By using our services, you agree to these terms. If you have any questions about our Refund Policy, feel free to reach out to us at

Terms and conditions

These Terms and Conditions (“Terms”) govern your use of the services provided by Privatily LTD (“us”, “we”, “our”). By accessing our website or utilizing our services, you agree to these Terms in full. If you disagree with these Terms, you must not use our services.

We provide business formation services. By using our services, you represent and warrant that all information provided to us is accurate, complete, and up-to-date. You understand that we rely on this information to provide our services effectively and any false or misleading information could result in delays or issues with the provision of our services.

Payments and Refunds
All payments for our services must be made upfront. The payments are non-refundable, except as provided in our Refund Policy.

Intellectual Property
The content, layout, design, data, and graphics on our website are protected by UK and other international copyright laws. Unless expressly permitted in writing, no part of our website may be reproduced, stored, or transmitted in any form or by any means.

User Conduct
You agree not to use our website or services in any way that causes, or may cause, damage to our website or impairment of the availability or accessibility of our services.

Limitations and Exclusions of Liability
We will not be liable for any indirect or consequential loss or damage, or any business losses, including but not limited to loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities, or goodwill.

Changes to These Terms
We may revise these terms at any time. Revised terms will apply from the date of publication on our website. Please check this page regularly to ensure you are familiar with the current version.

Law and Jurisdiction
These terms will be governed by and construed in accordance with English law. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England.

Contact Us
For any questions or concerns about these Terms, please contact us at